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Temporary Deployment Project Technician
Customer Service & Contact Centre
Job Type:
Edinburgh, Mid & East Lothian
Exact Salary:
Competitive Hourly Rate
Date Posted:
08-Feb-2019 02:12 PM
Ref #:
ANW - 24951
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I am currently recruiting on behalf of one of our world-renowned clients for a Deployment Project Technician who will be responsible for the replacement of all Laptops across multiple Scottish sites. This is a temporary role initially for 2 months with potential to go beyond, however, this is not guaranteed.


The Project Technician will report to the Project Lead for Scotland, who will be responsible for coordinating and scheduling deployments. The objectives of the project will be to ensure everyone receiving a new device has a good experience. The role will require the building of strong relationships, particularly within the deployment team and with the deployment team in Ireland.


To arrange deployment of the new Laptops to the various sites in Scotland.

  • Support the scheduling deployment activities

  • Ensuring Asset management systems are maintained

  • Hand new devices to end users

  • Support initial kick of enrolment process

  • Provide guidance to end users during enrolment,

  • Point users in direction of TechBar for support

  • Assist with problem-solving when TechBar cannot help

  • Maintaining workroom to the agreed standard

  • Take old kit back and update the Asset Management System

  • Return old kit to Dundas for the return to HP

  • Help batch and pack old kit for return


  • As the project is deploying to all supply sites in Scotland the person must be available to travel to different sites, A clean driving licence would be required. Expenses will be paid as appropriate

  • Technical ability and knowledge to provide a foundation for the project

  • Focus on delivery

  • Customer focus, provide excellent employee experience

  • Excellent experience of End-user services

  • Lack of impact/relationship building skills

  • Uncomfortable operating within a tight team environment

  • Inability to strictly implement high operating standards on the team

Get in touch and apply now if you are interested and feel you meet the requirements.

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