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Customer Service Advisor

Perm
Edinburgh
City of Edinburgh
Up to £13.54 per hour
Commercial & Administration
LH/91612
09.10.2025

Linda Hunter

Associate Director
Commercial & Administration
linda.hunter@escaperecruitment.com
01506 517 216
07557 116134

Description

Based: Edinburgh (Hybrid 3 Days Office 2 Days Remote)

Temporary Contract to End of January (Possible Extension/Permanent Contract)

Are you a problem-solver who thrives in a fast-paced, people-focused environment? Do you love turning challenges into solutions and making customers smile? Then our clients Customer Service Team wants you!

What you'll be doing:
You'll be at the heart of the business, managing customer interactions from start to finish and ensuring every experience is seamless. From supporting front-line sales teams to collaborating with colleagues across the UK, no two days are the same!

What makes this role exciting:

  • Be part of a team where your ideas and energy make a real impact
  • Interact with customers daily and support a variety of internal stakeholders
  • Learn, grow, and develop your skills in a fast-moving, supportive environment
  • Hybrid working: 3 days in the office, 2 days from home

Who we're looking for:

  • A positive, can-do attitude
  • Strong problem-solving skills and the ability to think on your feet
  • Excellent communication and listening skills
  • Customer service experience is a bonus, but your behaviours matter more

Why you'll love working with our client:
A fast-paced and ever-changing environment, with opportunities to develop your skills, meet amazing people, and be part of an exciting company. They work hard to provide the best service for their customers, but they also make sure to have fun along the way!

If you're ready to make a difference, bring your energy, and join a team that's all about solutions and smiles, we want to hear from you!