Part Time 4 Days Per Week
Escape Recruitment and recruiting for our client based in Fife, an established and growing business recruit a Customer Services Administrator on a permanent basis.
This role is based onsite working 4 days per week, flexibility can be provided around start and finish times depending on preference.
You will act as a key point of contact for customers across Scotland, ensuring orders are processed accurately and delivered smoothly, while also supporting new enquiries and ongoing sales activity.
- Building and maintaining strong relationships with existing customers
- Processing orders accurately and coordinating deliveries
- Following up on enquiries and supporting new customer accounts
- Promoting new products and seasonal offers
- Liaising with internal teams to ensure a smooth customer experience
- Keeping records up to date and identifying opportunities to improve processes
Background Required:
- Previous experience in customer service, sales administration, telesales &/or order processing
- Confident and professional communicator, comfortable on the phone
- Well organised, accurate and proactive
- Comfortable working in a fast-paced environment and able to meet tight deadlines
- Competent using Microsoft Office, particularly Excel and Outlook