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Customer Service Specialist

East Kilbride
South Lanarkshire
£22000 - £25000 per annum + + Bonus + Benefits
Commercial & Administration

Kirsty Duffin

Senior Recruiter
Commercial & Administration


We're hiring a Customer Experience Specialist for our client in East Kilbride.

The role will involve providing customers with excellent service both over the phone and email. You will be liaising with a variety of customers from installers to large corporate companies therefore an excellent telephone manner is essential.

The Role

  • Processing orders onto systems
  • Checking stock availability
  • Progressing order
  • Updating customers on order status
  • Liaising with suppliers
  • Chasing lead times of products
  • Advise customers on issues on delivery dates
  • Provide administrative support to the wider internal team

Are you;

  • Confident liaising with internal and external customers and suppliers
  • Excited to join a growing company who promote from within
  • Able to commit to a fully based office role

Do you have;

  • Excellent commutations skills
  • Knowledge of using MS packages
  • Enjoy working in a fast paced environment


  • 25 days holiday + bank holidays
  • Free car parking
  • Bonus on a 6 month basis
  • Pension

Read to apply?

Send your CV by clicking the apply button - remember to update your most recent CV

Interview Process

  • First stage interviews will be held over TEAMs
  • Second stage interview will be held at our clients site which will allow you to get a feel for the company's culture